Southwest Airlines is thought for its chaotic boarding process because the corporate doesn’t assign seats to passengers – but that would soon change.
The airline’s CEO Bob Jordan said Thursday CNBC about possible changes on the airline after a Rough earnings report for the primary quarter of 2024, where the airline cuts its growth plans after record a loss of $231 million.
“We are looking at new initiatives, such as the way we seat and board our aircraft,” says Jordan said the outlet. “Customer preferences change over time.”
Related: Southwest Airlines makes major operational changes after 2024 financial report
Due to ongoing problems with Boeing, Southwest said Thursday that it now plans to receive just 20 Boeing 737 Max 8 planes, down from the 46 originally expected.
To cut costs, the airline is offering voluntary furloughs and expects to have 2,000 fewer employees at the tip of 2024 than at the tip of 2023.
“Recent news from Boeing of further delays in aircraft deliveries presents significant challenges for both 2024 and 2025,” Jordan said an organization announcement. “We are responding and planning quickly to mitigate the operational and financial impacts while maintaining reliable and reliable flight schedules for our customers.”
However, the airline still posted operating revenue of $6.3 billion in the primary quarter, the best first quarter operating revenue in the corporate’s history and a rise of 10.9% year-over-year, even though it still fell wanting estimates the analysts lagged behind.
Related: Southwest Airlines introduces recent “thin” seats without video screens
Southwest also announced that it might not operate at a variety of airports starting August 4, including Bellingham International Airport, Cozumel International Airport, George Bush Intercontinental Airport in Houston and Syracuse Hancock International Airport.
The airline may even “significantly restructure other markets,” including capability reductions at Hartsfield-Jackson Atlanta International Airport and Chicago O’Hare International Airport.
Southwest Airlines was down It rose about 7% in 24 hours following the earnings report announcement on Thursday afternoon.
