Tuesday, December 3, 2024

The Credit Counselling Society reaches a milestone: it has helped a million consumers

Financial education wherever and each time it is required

Financial education is an integral a part of the services offered by CCS, as is ensuring that clients can access it as conveniently as possible, explains Manraj Waraich, Education Specialist at CCS. “Knowledge is power and a solution to a person’s debt situation must include an aspect of financial education. This will empower clients to take control of their situation and develop a sustainable plan for their financial future,” she adds.

Amanda Martin, Partnerships and Education Specialist, recommends that anyone who desires to grow to be more financially literate attend the fun, free and interactive webinars on the CCS website. “We offer webinars on a variety of relevant personal finance topics. You don’t have to be in financial difficulty to sign up for a webinar or visit our learning center. These are available free of charge to anyone who is interested.”

Questions for a credit advisor

Individuals call CCS with questions and concerns as unique as they’re. The inquiries can range from, “What can I do about all this debt?” or “How can I manage my budget with reduced income?” to, “Can I go on a shopping spree with my credit cards and THEN file for bankruptcy?” (Spoiler alert: “Your creditors will probably deny your bankruptcy filing, but it’s great that you called to ask first!”)

Danielle Scott, a counselor at CCS, says, “After clients explain their situation to their credit counselor, they sometimes ask us if their situation is the worst they’ve ever experienced. We don’t judge our clients or our cases in that way. We don’t keep track of who is ‘better or worse.’ The goal is always to provide the services and support that best fits each individual or family’s situation.”

We love what we do, but …

CCS helps over 70,000 people in person and remotely every year. The number is increasing every day, but Anne Arbour, Director of Partnerships & Education at CCS, says the organization is prepared for it. “We are working to help as many people as possible in the future. We love what we do, but we wish there wasn’t such a need for it.”

Since 1996 we now have been meeting our customers where they’re

Whether in person, by phone or online, CCS has been committed to “meeting customers where they are” for nearly 30 years. After so a few years of listening, advising and interacting with customers, the corporate has seen many changes, but the best way customers are treated at CCS at all times stays the identical.

Mason Cox, Director of Counseling, points out that there isn’t any one size matches all solution for everybody searching for help. “Every financial situation is unique to the client going through it. The solutions and resources we offer are individualized and based on the specific needs of each client. We treat everyone who comes to us with respect, compassion and objectivity, regardless of their current financial situation or past mistakes.”

Are you wondering what CCS can do for you and your funds? Contact us!

The best method to discover if the Credit Counseling Society can show you how to together with your financial situation is to contact us directly. To speak to someone in person, call 1.888.527.8999 and also you can be connected to a friendly customer support representative. Don’t like talking on the phone as much as we do? No problem! You may email info@nomoredebts.org or chat anonymously online.

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